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FAQ
Frequently Asked Questions
How secure is the Cicero solution?
How much does the Cicero solution cost? What are the monthly maintenance fees?
Can I see a sample of the data produced by the Cicero system?
How quickly can I have access to the Bloomberg data after it is published?
How quickly are support issues resolved by the Infinity Financial team?
I have another solution/program that I would like written? Can Infinity Financial help me?
How secure is the Cicero solution?
The Cicero solution runs locally, so data is secure within your network. The Cicero solution access the Bloomberg FTP site to download data, and uses Infinity Financial's server to send mail. For monthly maintenance a single database login (and an open port to the database) is required.
How much does the Cicero solution cost? What are the monthly maintenance fees?
The price of a Cicero implementation is dependent on the number of Bloomberg files processed and the system set up. Please contact our sales team (sales@inffin.com) for a personalized quote.
Can I see a sample of the data produced by the Cicero system?
We have sample tables available for many common databases that show the processed data. To view these samples or for further information please contact our sales team (sales@inffin.com)
How quickly can I have access to the Bloomberg data after it is published?
Because the Cicero solution runs on your local machine, the availability of the data is dependent on when you decide to run the solution. Dependent on the speed of your machine data can be available less than twenty minutes after Bloomberg publishes the data.
How quickly are support issues resolved by the Infinity Financial team?
Our engineers know how important good data is to you our customer. Those who purchase the premium support should have issues resolved within one hour. Those on standard support will have any issues resolved in four hours.
I have another solution/program that I would like written? Can Infinity Financial help me?
The engineers at Infinity Financial have many years of experience in both finance and programming. Contact our sales team for further information about our rates for custom projects.
About Us
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Product & Methodology
|
Product Benefits |
Contact Us |
FAQ